Tsweet may collect the following information from users of our site: first name, last name, street address, area and city, phone and contact numbers, e-mail address, GPS location (mobile site), ID (collectively, 'Personally Identifiable Information' or 'PII').
We use reasonable organizational, technical and administrative measures to protect PII under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the 'Contacting Us' section below (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).
When you place an order through the website, you are required to select a method of payment. Tsweet is not interested in your debit/credit card information nor do store any of your debit/credit information, since orders could be paid at the door directly to the restaurant through methods of payment such as cash, credit card or payment checks. Online debit/ credit card payment is also an option and for some restaurants it can be the only method of payment. For transactions with online debit/credit cards, we transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing. Upon your choice, we keep a part of your card information in an encrypted format, taking precaution to maintain physical, electronic and procedural safeguards over your credit card information.
Personal information required during the order process includes name, address, phone number, email address and other similar information used to identify you and complete an order. Personal information collected at our site will be shared with a restaurant when processing your order. We have an agreement with all member restaurants, restricting disclosure or further processing of personal information provided to them by us. Your personal information will be used to notify you of your order status. Personal information will not be shared with any of our business partners or affiliates without your permission. It is treated as confidential, and will not be disclosed to outside parties, unless compelled by applicable legislation. We only send marketing emails to those people who have specifically requested to receive this information.
When you place an order for prescription medicine through the website, you are required to provide your Health Data and ID. We transmit your Health Data and ID to the selected pharmacy in an encrypted format with globally accepted rules and applications during order processing. We shall have no access to the Health Data. We have an agreement with all member pharmacies, restricting disclosure or further processing of Health Data provided to them by us. Your Health Data will be used by the selected pharmacy solely for processing your prescription medicine order. Tsweet will not store any of your Health Data. We may keep a copy of your ID for the purpose of identity verification and documentation.
As you browse our website, we gather navigational and click stream data that shows which pages you have websited, what kind of features you have used or how long you have stayed on a particular page etc. This information will not reveal your identity or be linked to you personally. We use this information to complete, support and analyze your purchases from us; to facilitate and improve your use of the website; to comply with any requirements of law; to serve, or have a third party serve specialized or relevant advertising content and/or recommendations to you on the website or on a third party’s website and for internal purposes. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the website.
Tsweet may change this Privacy Policy at any time by publishing the new version on the website.
You can update your personal information at any time by logging-in to your membership account and accessing 'My Account', where you can update your personal information mentioned in 'Account Info' and 'Saved Address'.
Our website has secure pages to collect user information and most critical data is stored in encrypted form. We use various technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari and Chrome.
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including without limitation any of our affiliates and any third party operating any site to which this site contains a link. The inclusion of a link on the site does not imply endorsement of the linked site by us or by our affiliates.